Industries

Financial Services

ASIC's Best Interests Duty and Design and Distribution Obligations put a compliance floor under broker tooling

Brokers and lenders run on tooling built for banks ten times their size. We build for the deal volume they actually have.

SMB and mid-market brokers and lenders need application, underwriting-support, and pipeline tooling sized to their actual deal volume — not an enterprise platform with a six-figure implementation. We build broker and lender workflow tooling scoped to how these teams actually operate.

  • Application & pipeline tracking
  • Underwriting-support workflows
  • Referral partner & client portals
  • Pipeline & conversion reporting
Why Now

ASIC's Best Interests Duty and Design and Distribution Obligations put a compliance floor under broker tooling

Since the Best Interests Duty (BID) commenced under Part 3-5A of the National Consumer Credit Protection Act, mortgage brokers must be able to show — not just assert — that a recommendation was in the client's best interest. Design and Distribution Obligations (DDO) add a parallel requirement to track and evidence that credit products reach the customers they were designed for.

01
What It Requires

Structured records of how each recommendation was assessed against a client's needs and circumstances (BID), plus target-market and distribution tracking for credit products (DDO) — not a note in an email thread.

02
Who It Affects

SMB and mid-market brokers and lenders who need to evidence BID and DDO compliance per deal, on top of the pipeline and underwriting-support tooling most are still missing.

03
Cost of Inaction

Brokers who can't produce BID and DDO records on request carry ASIC compliance risk on top of the operational cost of running deals through spreadsheets and email.

What We Build

Broker and lender workflow tooling scoped to mid-market deal volume.

01

Application & Pipeline Tracking

Deal pipeline and application-status tooling that gives brokers and lenders visibility without the overhead of an enterprise origination platform.

Replaces spreadsheet-based pipeline tracking directly.
02

Document & Underwriting-Support Workflows

Structured document collection and underwriting-support workflows that also capture the best-interests and product-suitability record ASIC's BID and DDO regimes expect — not just a faster paper chase.

Integrates with your existing application intake process.
03

Broker & Lender CRM Integration

Deal and client records that sit alongside your existing CRM rather than duplicating it, so pipeline tooling reflects one source of truth, not a second system to update.

Integrates with your existing CRM rather than replacing it.
04

Referral Partner & Client Portals

Status-visibility portals for referral partners and clients that cut the "where's my deal at" calls, without exposing internal pipeline detail they don't need.

Reads from the same pipeline tracking layer brokers use internally.
05

Automated Status & Milestone Notifications

Deal-stage and document-status alerts that reach the right person automatically, replacing manual chase-up as the way deals stay moving.

Triggers off pipeline and document workflow status changes.
06

Pipeline & Conversion Reporting

Reporting on deal volume, conversion, and bottlenecks that a growing brokerage can actually run week to week, not a quarterly export exercise.

Built directly on top of pipeline and application tracking data.

Not sure which of these fits your team? Tell us where the gap is and we'll scope it together.

How We Engage

A shorter first engagement, scoped to the highest-value workflow gap, matched to short SMB sales cycles.

01

Pipeline & Workflow Review

We assess your current application and pipeline process to find the specific bottleneck — usually document collection or status visibility.

02

Scoped Sprint Plan

A fixed-price sprint plan targeted at your highest-value gap first — usually pipeline visibility or document collection — sized to your deal volume, not an enterprise rollout.

03

Build on Django/DRF + React

A pragmatic, integration-friendly stack: Django/DRF backends that hold up under real deal volume, React interfaces your team can use without training sessions.

04

Workflow Validation Before Launch

We validate the pipeline and document workflows against how your team actually closes deals — and against BID and DDO record-keeping expectations — before go-live.

05

Fixed-Price, Short Cycle

A scoped, fixed-price first build sized to short SMB sales cycles and budget ranges, proving the approach before a larger build.

Work With Us

Book a Free Scoping Call.

Get on a call and walk away with a 1-page build plan within 48 hours — what we'd build, how long it'd take, and what it costs.

What to expect
  1. 1We review your brief
  2. 2You get a call confirmation
  3. 3Walk away with a 1-page build plan
No sales pitch — just a clear build plan.