Uni-ball AustraliaLive

eCommerce relaunch for a global writing-instruments brand — zero downtime, Australia

Complete eCommerce transformation for a global brand — launched to Australia's consumer market. Full visual overhaul of a globally recognized writing instrument brand: WooCommerce, WordPress, and performance-optimized responsive design.

Uni-ball Australia: The relaunched uniball.com.au homepage.
The relaunched uniball.com.au homepage.
Industry
Retail & Consumer Goods
Market
Australia
Platform
Web
Engagement
Storefront relaunch

The short version

The problem

The storefront no longer matched the brand’s product range or the performance its customers expect.

What we built

A full visual and UX overhaul on the existing WooCommerce stack, performance-optimized and responsive.

Where it is now

Live at uniball.com.au, serving Australia’s consumer market.

The challenge

A global brand on a storefront that had fallen behind

The client

Uni-ball's Australian operation — part of Mitsubishi Pencil, present in the region since 1982 — needed a full storefront overhaul for a globally recognized writing-instruments brand, not a from-scratch build.

The problem

Their existing WordPress/WooCommerce storefront no longer matched the brand's product range or the performance expectations of an established consumer brand's customer base.

The approach

Relaunch a live store without closing it

  • The store stays open

    Real customers kept shopping while the redesign shipped.

  • Same stack

    The relaunch stayed on WooCommerce to match their existing setup.

  • Tested on the real catalogue

    Performance and responsive design were checked against real products before go-live.

How we worked

Slack and email with the client team, iterative sprints against a fixed launch scope, with performance and responsive design validated against the real product catalog before go-live.

What shipped

Three things we shipped

  1. Uni-ball Australia: Category and product listing pages.

    1Full UX overhaul

    Full visual and UX overhaul shipped on the existing WooCommerce/WordPress stack

  2. Uni-ball Australia: Pages across the new storefront.

    2Fast and responsive

    Performance-optimized, fully responsive storefront live at uniball.com.au

  3. 3Zero disruption

    Zero disruption to an active, revenue-generating eCommerce operation during the transition

Stack & services

What it runs on

Design

  • Figma

Platform

  • WordPress
  • WooCommerce
  • PHP

Frontend

  • CSS3
  • JavaScript

What we did

  • UI/UX Redesign
  • Website Revamp
  • Product Design
  • Frontend Development
  • Performance Optimization
  • Responsive Design
Where it is now

What happens next

Live in production, serving Australia's consumer market.

Visit the store
Your project

Has your storefront fallen behind your brand?

Tell us what you sell and where the store slows down. We’ll reply with a one-page plan within 48 hours.

What to expect
  1. 1We review your brief
  2. 2You get a call confirmation
  3. 3Walk away with a 1-page build plan
No sales pitch — just a clear build plan.
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